Logo for the 2024 Wisconsin Health Insurance Enrollment Conference, featuring a stylized map of Wisconsin with network connections and the event title.

Thank you for joining us for the 2024 Wisconsin Health Insurance Enrollment Conference

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Click the button to watch the full recorded sessions and download the PowerPoints to follow along.

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Agenda

  • 1. Understand Medicaid and individual market insurance trends observed by the Department of Health Services (DHS) and the Office of the Commissioner (OCI) of Insurance for 2024.

    2. Learn about current policies, programs, and issues of priority for DHS and OCI in 2025.

    3. Have an opportunity to ask DHS and OCI leadership about trends enrollment assisters are observing with their consumers and communities served.

    1. Learn how to identify consumer health insurance options and understand important enrollment deadlines.

    2. Review best practices for counting income, using the window shopping tool on HealthCare.gov.

    3. Learn about Rapid Response programs and assister best practices/resources for Rapid Response presentations.

  • Wisconsin qualified health plan leaders will share:

    1. their perspectives for the current insurance environment.

    2. Their plans for the year ahead.

    3. changes to services or policies that consumers and enrollment assisters should know.

    1. Learn about dental and vision coverage for Medicaid members.

    2. Hear about common consumer experiences Navigators may encounter when assisting Medicaid members.

    3. Learn about Medicaid policy and program updates affecting different populations.

    1. Familiarize yourself with health insurance coverage and out of pocket costs.

    2. Learn about resources like prescription coupons and discounts.

    3. Learn about Charity Care and payment plans.     

  • Panelists from Northwestern and Central WI will share their experiences working with a Benefits Navigator, Alicia Canziani. They will talk about:

    1. benefits of having a professional “Navigate” them through the process of enrollment/renewal.

    2. barriers and challenges they have faced.

    3. issues involving being uninsured or “underinsured” and transitioning from one coverage to another.

  • Attendees will learn about:

    1. how to identify clients who have been enrolled into a Marketplace plan without their understanding or that does not fit their needs.

    2. the actions regulatory agencies are taking to stop fraud.

    3. understand the impact of having coverage out of network and how working with a Navigator can help.


    1. Walk through the unique considerations and challenges that young adults face when thinking about health insurance options.

    2. Get expert tips on how to best help young adults access the right coverage.

    3. Explore implicit bias.

    4. Learn the frequently asked questions from college students.

Continuing Education and Prelicensing credits

Agents/brokers, CACs, and Navigators can fulfill complete credit requirements from the Wisconsin Office of the Commissioner of Insurance (OCI).

Those seeking pre-licensing certification will also attend a pre-conference series September 4th - 6th from 8:30am - 12:00 pm

  • 1. Understand how to apply for Wisconsin’s Healthcare Programs

    2. Understand what to expect after applying.

    3. Understand possible outcomes of an application

     

  • 1. Understand BadgerCare Plus Non-Financial Eligibility Criteria 

    2. Understand BadgerCare Financial Eligibility

  • 1. Understand what information needs to be gathered for HealthCare.gov application

    2. Learn about consent forms regarding the collection of personally identifiable inforation and secure consent form storage

    3. Understand the process of filling out a HealthCare.gove application while assisting a consumer

  • 1. Understand EBD Medicaid Non-Financial Eligibility Criteria

    2. Understand EBD Medicaid Financial Eligibility Criteria

    3. Understand full benefit vs limited benefit programs

    4. Learn about EBD Medicaid subprograms

  • 1. Understand the principles of health insurance

    2. Understand the different types of health insurance plans

    3. Understand Affordable Care Act (ACA) basics

     

  • 1. Understand the Power and Duties of the Insurance Commissioner’s Office

    2. Understand general principles of insurance

    3. Understand the complaint process at OCI

  • 1. Understand the requirements to become a licensed Navigator, or Certified Application Counselor

    2. Understand the Wisconsin state mandated benefits

    3. Understand how to navigate healthcare.gov for a potential client

  • 1. Understand what Special Enrollment Periods are

    2. Understand what different Special Enrollment Periods consumers may be eligible for

    3. Understand why Special Enrollment Periods are important throught the calendar year

Meet our Speakers

  • A young man with glasses, a beard, wearing a suit and shirt, smiling, black and white photograph.

    Adam VanSpankeren

    Navigator Program Manager

    Covering Wisconsin

  • A woman with shoulder-length gray hair and a bright smile, wearing a yellow floral blouse, stands against a plain light-colored wall.

    Alicia Canziani

    Navigator

    Family Health Center of Marshfield

  • Alison True

    Organizational Advancement Director

    Milwaukee Enrollment Network

  • A woman with wavy hair smiling at the camera, standing in front of a patterned background in black and white.

    Allison Espeseth

    Director

    Covering Wisconsin

  • Young woman with brown hair, glasses, and a bright smile, standing outdoors on a sidewalk with trees in the background.

    Autumn Linsmeier

    Medicaid Benefits Analyst

    Wisconsin Department of Health Services

  • A smiling woman with short, gray hair outdoors with mountains and cloudy sky in background.

    Christina Rivera

    Center for Medicaid Services

  • A woman with shoulder-length, wavy hair smiling outdoors with trees in the background.

    Colleen Harryman

    Navigator Lead - Southcentral

    Covering Wisconsin

  • Smiling woman with shoulder-length brown hair and bangs, wearing a black top and necklace, indoors with window blinds in the background.

    Denise Olsen

  • A middle-aged man with grey hair, beard, and glasses wearing a black suit, bright blue shirt, and a patterned tie, smiling at the camera. The background has a dark, swirling green and black pattern.

    Dr. Russell Denkel

    Wisconsin State Dental Director & Chief Dental Officer

    Wisconsin Department of Health Services

  • A bald man with a beard wearing a white shirt and a black vest standing against a plain light gray wall.

    Jeff Westra

    Business Services Manager

    Workforce Development Board of South Central Wisconsin

  • A woman with short blonde hair, wearing red glasses, a beige blazer over a red top, and turquoise earrings, standing indoors with a blurred background of a room with shelves and plants.

    Julia Garvey

    Regional Enrollment Network Coordinator

    Partnership Community Health Education Center

  • Headshot of a young man in a suit and tie, smiling against a dark background.

    Justin Rivas

    Director

    Milwaukee Health Care Partnership

  • A smiling woman with pink and gray hair, wearing purple glasses and a purple collared shirt, stands in front of a light, blurred background.

    Kristina George

    Next Step Insurance

  • A woman with short, curly black hair smiling at the camera, wearing a black top with white leaf patterns and hoop earrings, in front of a beige striped background.

    Masiel Gomez

    Enrollment & Outreach Coordinator

    Wisconsin Bureau of Eligibility & Enrollment Policy

  • Black and white portrait of a smiling woman with shoulder-length dark hair and glasses, wearing a dark top.

    Nicole Huffman

    Medicaid Policy Analyst

    Wisconsin Department of Health Services

  • A woman smiling with shoulder-length wavy brown hair, wearing a teal top, against a plain white background.

    Nikki Biddick

  • A woman with brown hair, blue eyes, wearing a navy dress and a pearl necklace, smiling in front of a plain gray background.

    Rebecca Easland

    Deputy Commissioner of Insurance

    Office of the Commissioner of Insurance

  • A woman with shoulder-length dark hair, smiling, wearing a maroon top and a necklace, against a light blue background.

    Sharone Assa

    Attorney

    Office of the Commissioner of Insurance

  • A woman with curly dark hair smiling at the camera indoors.

    Shelly Knorr

    Health Insurance Examiner

    Office of the Commissioner of Insurance

  • A smiling woman with shoulder-length hair, wearing a dark blazer and light blouse, in a professional indoor setting.

    Stephanie Severs

    Insurance Literacy & Communications Manager

    Covering Wisconsin

  • A woman with blonde hair and glasses smiling, wearing a blue collared shirt, standing in front of a brown background.

    Sue Lane

    Patient Assistance Manager

    Family Health Center of Marshfield, Inc.

  • Black and white portrait of a woman with dark hair, smiling, wearing a patterned top, with a blurred background.

    Tina Marshalek

    Community Relations Coordinator & Health Coverage Navigator

    Covering Wisconsin

  • A smiling middle-aged woman with blonde curly hair, wearing a light blue top and a dark blue cardigan, with a teal pendant necklace.

    Tricia Brooks

    Research Professor

    Georgetown University McCourt School of Public Policy’s Center for Children and Families

  • A professional headshot of a man in a dark suit, white shirt, and patterned tie, smiling against a blue gradient background.

    William Hanna

    Wisconsin Medicaid Director

    Wisconsin Department of Health Services

Thank you to our Sponsors!

Logo of the Wisconsin Department of Health Services, featuring stylized human figures in a circle
Chorus Community Health Plans logo with a multicolored circular graphic and bold text.
Logo with the words "network health" and a stylized graphic of two interlinked rectangles in orange, gray, and green.
Logo of Group Health Cooperative of Eau Claire with the words 'group health cooperative of Eau Claire' in stylized blue and orange lettering.
Logo for Common Ground Healthcare Cooperative featuring a stylized open book with a flame on top, with 'Common Ground' written inside the book and 'Healthcare Cooperative' below.
Logo of the Wisconsin Office of the Commissioner of Insurance, featuring a stylized outline of Wisconsin with a star and concentric circles.
Logo of the Group Health Cooperative of South Central Wisconsin featuring a red cross with a red circle around it, accompanied by black text.
United Healthcare logo in blue and white.
Molina Healthcare logo with three stylized teal human figures and the company name in black text.
University of Wisconsin School of Medicine and Public Health logo with UW in maroon and Health in blue.
SecurityHealth Plan logo with tagline 'Promises kept, plain and simple.'
Logo of Wisconsin Hospital Association with the text 'Advocate. Advance. Lead.'