Getting Licensed & Registered

  • Office of the Commissioner of Insurance

    OCI’s registration and licensing process for Wisconsin Navigators and Certified Application Counselors .

    OCI
  • Becoming a CAC or Navigator in Wisconsin

    A PDF that walks you through both CMS/Federal requirements and OCI/State requirements in order to become a CAC or Navigator .

    PDF
  • Accessing 2023 FFM Assister Certification Training

    Video which walks through how to access and interact with Plan Year 2023 FFM Assister Certification Training.

  • FFM Assister Training Resources

    A compilation of resources to support you in getting through the FFM Assister Training located on the CMS Enterprise Portal.

  • Exam

    New CAC and Navigators use this study guide to help you prepare for the exam.

  • PSI Exam

    Need to schedule your Navigator Exam with PSI?

  • Intermediary Guide to Wisconsin Insurance Law

    The official study guide from OCI. Use it to help you prepare for the exam. Focus on chapters 1-4.

  • Navigator Exam Outline

    Navigator Exam Outline from PSI.

  • Mandated Benefits in Health Insurance Policies

    Health insurance policies sold in Wisconsin often include mandated benefits. These are benefits an insurer must include in certain types of health insurance policies. Most mandated benefits apply to health insurance sold to both groups and to individuals.

    PDF
  • CAC & CDO Brief Guidance

    Brief review of federal and state requirements for Certified Application Counselors and Certified Application Counselors Designated Organizations.

    PDF
  • Instructions on Apply for a Navigator License

    Instructions on using the NIPR to apply for an Individual Navigator License or Navigator Business Entity License.

    PDF

Getting Ready to Assist

  • CMS Assister Readiness Webinar Series

    The Plan Year (PY) 2023 Assister Readiness Webinar Series is a supplement to the PY 2023 web-based Assister Certification Training. This series will be delivered in two weekly installments to help ensure that assisters are ready to serve Marketplace consumers during the PY 2023 open enrollment period. Each weekly installment includes several pre-recorded educational modules and will be posted to this page.

  • Marketplace Assister Microlearning

    On this site, you will find an optional selection of short and interactive microlearning modules to help you assist Health Insurance Marketplace consumers. You must provide some information to enter the site.

    Modules:

    1. Reporting Life Changes

    2. Reporting Income

    3. Account Creation

  • Beyond the Basics 9-part Webinar Series

    The Beyond the Basics annual 9-part webinar series takes place ahead of open enrollment each fall. The webinars are presented by policy experts who provide in-depth training on a wide range of eligibility and enrollment topics to help prepare assisters for open enrollment. They are presented live and recorded for year-round use.

  • Registration for Technical Assistance Portal (REGTAP)

    Make certain you’re registered for the Marketplace Assister Webinar Series via RegTap.

    REGTAP serves as a centralized information portal for the Centers for Medicare & Medicaid Services (CMS) resources and training related to the Health Insurance Marketplace, the No Surprises Act (NSA) and other CMS policies.

Resources for Enrollment Appointments

  • Enrollment Appointment Guide

    Step-by-step guide for Marketplace enrollments. Provides links to supportive resources.

  • My Marketplace Application Checklist

    When you apply for Health Insurance you’ll need to give this information about you and your household.

  • BC+ & Marketplace Financial Eligibility

    Infographic on 2022 Federal Poverty Levels (FPLs) and program eligibility. In English and Spanish.

  • Marketplace SEP Table

    Special Enrollment Period (SEP) guide for Assisters .

  • 2022 FPL by Month or Year

    Download spreadsheets that display FPL by month and year to figure out best coverage options for consumers. Downloadable spreadsheets are on the righthand side of the webpage.

  • 2021 FPL by Month or Year

    FPL chart by month and year to figure out best coverage options.

  • MAGI

    Learn how to calculate MAGI: Modified Adjusted Gross Income (MAGI).

  • Income Guidelines & Thresholds Guide

    Find all the changing threshold income limits that impact enrollment from year to year.

  • FPL Calculator

    Use this calculator to get an estimate of where your family falls on the FPL.

  • Immigrant Eligibility Chart

    A quick guide to immigrant eligibility for Marketplace, Medicaid and other programs.

  • Navigator Resource Guide

    Includes: FAQs, resources for diverse communities, state fact sheets, ask an expert.

  • Health Insurance Marketplace Calculator

    Estimate Health Insurance Premiums and Subsidies for Health Insurance Coverage through Marketplaces

Resources for Immigrant Enrollment Assistance

  • Public Charge Screening Tool

    Online screening tool to understand which immigrants face a public charge test and which benefits are included in the public charge test.

  • Reference Guide to Immigration Documents

    This reference guide walks through examples of the different immigration document types that can be used in Healthcare.gov

  • Medicaid Eligability for Citizens of the Compacts of Free Association (COFA) Countries

    How citizens of the Compacts of Free Association (COFA) countries can become eligible for the BadgerCare Plus and Medicaid programs.

  • Protecting Immigrant Families

    The Protecting Immigrant Families (PIF) coalition is dedicated to providing community-facing materials on public charge to better equip immigrants with what they need to make the best decision for themselves and for their families.

  • Health Coverage Options for Ukrainian Nationals

    Ukrainians who have been displaced by Russia’s February 24, 2022 invasion will be eligible for health insurance. Most Ukrainians can access health insurance through Medicaid, Refugee Medical Assistance and HealthCare.gov (Marketplace).

  • BadgerCare Plus, Medicaid, and FoodShare Eligibility Change for Certain Ukrainians

    Explains BadgerCare Plus, Medicaid, and FoodShare eligibility for certain Ukrainian Nationals.

  • Health Coverage Options for Afghan Evacuees November 1, 2021

    Afghan evacuees arriving in the United States will be eligible for health insurance. Afghan evacuees can access health insurance through Medicaid, HealthCare.gov (Marketplace) and Refugee Medical Assistance.

  • Afghan New Arrivals and Access to Public Benefits

    This document provides a summary of newly arrived Afghans’ eligibility for federal public benefits. It specifically covers eligibility based on the immigration statuses most common among newly arrived Afghans.

  • Access to State-Funded Public Benefits in Wisconsin for Survivors, Based on Immigration Status

    The chart shows eligibility based on immigration status. Applicants must also meet all other program eligibility requirements, such as income/resource limits.

  • See a list of immigration statuses that qualify someone for Marketplace coverage.

    Immigration Status and the Marketplace

    See a list of immigration statuses that qualify someone for Marketplace coverage.